Operations Manager Recruitment Notice

The Carter Center

Democracy Program
International Election Observation Mission
Harare, Zimbabwe
Operations Manager Recruitment Notice

The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering; it seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health.

Pending donor funding and accreditation, the Carter center plans to deploy an international election observation mission to Zimbabwe, and is recruiting technical experts for a core team. The Center is currently recruiting a highly-qualified individual with a minimum of five to seven years of experience to serve as Operations Manager surrounding Zimbabwe’s general elections. The independent contractor position would be assigned for a minimum of 3.5 months and could be extended, pending the availability of donor funds and/or a runoff. The core team will deploy June 1. The position requires relocation to Zimbabwe June 1 and may involve travel within the country. 

The Operations Manager reports to the field office director (FOD) and has direct responsibility for the following:

  • At the direction of the FOD and in coordination with the deputy field office director (DFOD), manage operational aspects of the mission in order to provide efficient and robust support to programmatic staff and overall implementation of an observer mission.
  • Support the establishment and implementation of a long-term Carter Center field office presence, including accreditation of The Carter Center as observers with the election commission or other governmental bodies and registration with the relevant Zimbabwean authorities, as necessary.
  • Support office setup; establishment of a banking account; and recruitment, hiring/onboarding and capacity building of national staff;
  • Lead the planning and timely implementation of mission operations, developing project management and budget management systems.
  • Provide guidance to all Zimbabwe mission staff and observers on administrative, logistical and operational issues.
  • Maintain a well-organized system of documentation for program and office documents. Gather operational data for management, evaluation, and reporting on grant agreements, contracts, leases, inventory, and other mission relationships.
  • Direct procurement process for field contracts with vendors and suppliers; manage and share the mission’s operational information
  • In coordination with the DFOD, liaise with local authorities for visas, observer accreditation, the Center’s registration as appropriate, and arrivals/departures of staff and observers;
  • Oversee local staff and manage record keeping, including documentation of procurement processes, leases, and other administrative records.
  • Oversee project funds in accordance with budget limitations and donor contract regulations;
  • Carry out other project-related tasks as may be required and assigned for the good execution of the mission.

Preferred Qualifications

  1. Five to seven years of experience required in implementing election monitoring missions, democracy and governance programs, or conflict-prevention efforts. EOM experience highly desired.
  2. Experience in managing a field office programs, operations, and personnel required.
  3. Individual should be detail oriented, well organized, and able to work under pressure and tight deadlines when necessary.
  4. A high level of personal energy, positive attitude and ability to work in a team setting are essential.
  5. Professional experience working in Zimbabwe or Sub-Saharan Africa is highly desirable.
  6. Proficiency in English, with strong writing and communication skills, required.

Please send cover letter, CV, contract requirements, dates of availability, and a list of references with subject line “Zimbabwe Operations Manager” to:

Email application materials to ZimbabweHiring@cartercenter.org

Applications must be received by May 11, though interested applicants are encouraged to submit their application materials as soon as possible; decisions will be made on a rolling basis from the deadline until the position is filled. As this is an international election observation mission, Zimbabwean nationals are not eligible to serve as core team members. Due to the large volume of applicants, only those candidates selected for an interview or additional consideration will be notified by the Center.