Social Media Analyst Abidjan, Côte d’Ivoire

The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering; it seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health. The Center is partnering with the Electoral Institute for Sustainable Democracy in Africa (EISA) to implement an election observation mission in CDI from August 2020 – January 2021. Assumptions regarding deployment may change contingent on CDI’s electoral calendar and developments related to COVID-19.

The Center is seeking a highly qualified individual to serve as Social Media Analyst for its Côte d’Ivoire election observation mission.  The Social Media Analyst is one of the international core team thematic experts and will serve as the team leader of the mission’s social media monitoring and analysis. S/he will be responsible for recruiting and managing a team of national media monitors to assess the role and impact of social media and digital threats on the election process. The team will review the legal framework for media against international standards for online media and the internet, implement a comprehensive framework for online monitoring in line with the joint EOM methodology, and assess the impact of social media platforms and their use on the polls.


  • Serve as the social media monitoring analyst for the Carter Center’s international election observation mission in CDI;
  • Develop strategies, tools and methodological documents for identifying and analyzing political discourse, campaign advertisements, and election-related speech on social media 
  • Assess the most used social media platforms (Facebook, WhatsApp, Twitter) and their utilization, including for campaigning, organizing, voter information, election-related news, and citizen reporting of election-related incidents;
  • Recruit and train monitors on use technology tools for content tracking, disinformation and hate speech identification, information gathering about election-related spending on social media, and disinformation investigation;
  • Assign monitors to investigate content flagged as disinformation and document findings of investigation efforts for verification purposes;
  • Compile weekly reports with key findings and analysis that provide general trends in engagement levels by political parties, candidates, and influential actors as well as election-related disinformation and hate speech flagged by monitors;
  • Create a monitoring dashboard using Power BI to visualize data;
  • Together with other core team members, draft sections of public reports and statements; and
  • As requested by the Chief of Party or other core team members, participate in meetings with external stakeholders.    


  • Significant substantive experience in projects related to the impact of information technologies and/or social media in the arena of democracy and elections;
  • Significant substantive experience working internationally on democracy, human rights, election observation and/or information technology issues, including training experience;
  • Experience with text mining, natural language processing, and machine learning techniques is highly desired;
  • Proficiencies in Python, R, Power BI and SQL are highly desired;
  • Familiarity with APIs and API documentation is an asset;
  • Previous participation in international election observation missions and a strong knowledge of election observation methodologies are required;
  • Fluency in English and French, both written and spoken, is required;
  • Professional experience in CDI or the region is desirable, or at a minimum, comparable countries in transition; and
  • Leadership skills, cross-cultural understanding, and a background working in sensitive political situations are required.

Please upload a cover letter and a CV to Only applications uploaded in the system will be considered. For questions, please e-mail

Deadline for submissions: July 26, 2020 or until filled. Interested applicants are encouraged to submit their application documents as soon as possible; decisions will be made on a rolling basis from the deadline until the position is filled. As this is an international election observation mission, Ivorian nationals are not eligible to serve as core team members. Due to the large volume of applicants, only those candidates selected for an interview or additional consideration will be notified by the Center. No phone calls or in-person contacts will be entertained.